The Dahlia Vault Shipping Policy
At The Dahlia Vault, we prepare every order with care. Please review our processing, production, and shipping timelines before completing your purchase.
Order Processing
All orders are processed within 24 hours, and most orders ship within 24–48 hours of purchase. Items requiring production, personalization, customization, or additional attention have longer preparation times, as outlined below.
Production Time
Depending on the item, production may take 7–15 days before your order ships. This includes items such as:
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Line jackets, including customized line jackets.
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Oversized items.
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Heavy-duty items.
Production time is the time needed to create or prepare your item. It is separate from shipping transit time. Processing your order within 24 hours does not mean production will be completed within that timeframe.
Standard Shipping
We offer 1–5 day shipping within the United States on most items, beginning after your order has shipped.
We use multiple shipping providers, including USPS, UPS, FedEx, DHL, and other carriers, as needed.
Personalized Orders
Personalization approvals are typically completed within 2–3 hours of placing your order. Approval does not mean your item is ready to ship; applicable production and preparation times still apply.
Customized Line Jackets
Customized line jackets require additional time and attention. These orders generally ship within 1–2 weeks, but production may take up to 15 days.
Please allow 3–4 weeks from the date of purchase to receive your customized line jacket. Plan ahead when ordering for a special event or occasion.
Estimated Delivery Times
All production, shipping, and delivery timelines are estimates. Carrier delays, holidays, weather, and other circumstances may affect arrival dates. Please account for both production time and shipping transit time when planning your purchase.
Acceptance of Shipping Terms
By placing your order and completing payment, you acknowledge that you have reviewed and agree to the shipping terms set forth by The Dahlia Vault, including applicable processing, production, customization, and delivery timelines.
Thank you for being such a valued customer and for your continued support of The Dahlia Vault!
Where Sisterhood Blooms in Luxury.
thedahliavault.com